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Exemples de recherche : “Delivery times”, “Return an item”, “Track my order”

Returns

  • Return request
  • Satisfied or refunded

Return your order

By default, the consumer has a legal period of 14 days to reconsider a purchase decision according to the Hamon law of March 17, 2014 (n° 2014-344). According to the Hamon law, it is stipulated that the return costs are the responsibility of the buyer.

In order to guarantee you a better quality of service, at Leminirider.fr, you have a withdrawal period of 60 days. Leminirider.fr reserves the right to refuse a return if your order does not meet the quality criteria.

Advice

Before sending a parcel back to Leminirider, do not hesitate to take out insurance in the event of loss of the parcel. Finally, you must keep your proof of postage. LEMINIRIDER customer service will need this information in order to confirm whether our team has received your return.

Return conditions

- The product must be new, with no signs of use or wear

- In its original packaging. The packaging must not be damaged.

Return procedure:

Step 1: Return form

1) You must print your return form, it is available from your customer area using the "Return Form" button. Fill out this form with the requested information.

Step 2: Preparation of the package

2) You must prepare your package. Check that the product is well protected and wedged so that it is not damaged during transport to our warehouses.

3) Finally, print your invoice and insert it in the package.

Step 3: Shipping the package

4) You can select the transport of your choice to return your product: Laposte (Colissimo or Chronopost), TNT...

Return address:

LEMINIRIDER 

Satisfied or refunded for a period of 60 days

At Leminirider.fr our priority is your satisfaction. If you have made a mistake in size, color, or if the product does not meet your expectations, we will refund you upon receipt of your product.

Frequently Asked Questions