HELLO,
COMMENT PEUT-ON VOUS AIDER ?

Exemples de recherche : “Delivery times”, “Return an item”, “Track my order”

Delivery

  • Where is my vehicle delivered
  • Away from home during delivery
  • Incomplete order
  • Pick up my order at the store
  • Vehicle conditioning
  • Delivery time
  • Make an appointment for delivery
  • Free delivery

Where will my vehicle be delivered?

Your vehicle is delivered at the foot of your building, or in front of your home.

I was absent when I agreed an appointment with the carrier, what should I do?

The carrier will present itself again. However, this new delivery is at the buyer's expense. The amount is €19.90 including VAT.

The order is incomplete, what to do?

Our e-logistics has been studied in order to guarantee you the best quality of service. Orders are checked during preparation and dispatch.

If an item is missing on delivery, please report it to customer service, an investigation will be opened. Please note, Leminirider is in no way responsible for theft/loss of packages by carriers.

Can I pick up my order at your store / at the warehouses?

It is not possible to pick up the order at the showroom.

Comment est conditionné un Dirt bike / Pit bike ou un Quad?

Our vehicles are delivered in a metal cage, protected by cardboard. To unpack your vehicle, simply remove the lower screws from the metal cage and lift it up. This frame protects the vehicle from transport conditions.

What is the delivery time of a Dirt bike / Pit bike?

Because our priority is your satisfaction, Leminirider.fr makes every effort to deliver your orders as soon as possible. In general, the delivery time is 48 to 72 working hours. It is possible to be delivered more quickly (48 hours) depending on your location and the proximity of our logistics points.

What is the delivery time for a Pocket quad / Quad?

Like mini-motorbikes / dirt bikes / pit bikes, quads are delivered within 48 to 72 working hours.

Will I be notified upon delivery?

Absolutely ! Our carrier calls you to set an appointment date. The carrier communicates this information to you according to its schedule and availability.

At LeMiniRider, shipments are fast and 100% secure. Your order is processed upon receipt in our system by the LeMiniRider.fr logistics team. All orders before 1 p.m. are dispatched the same day.

FREE 48H COLISSIMO DELIVERY*

Delivery costs are free on products such as spare parts / maintenance products / equipment* from 39€ of purchase. Parcels are sent by Colissimo to your home or to the collection point of your choice, thus guaranteeing you fast and secure delivery within 48 hours. These deadlines are indicative. However, if your order has arrived late, contact our sales team, our priority is your satisfaction.

DELIVERY BY KUEHNE NAGEL* CARRIER

Vehicles (motorcycles, quads) are delivered in 48 to 72 hours by private carrier*. The carrier will deliver to your building. He will contact you in advance to set a delivery appointment according to your availability. In case of absence: a notice of pending is left in your mailbox.

Frequently Asked Questions